Create Product Service

Product Services are intangible offerings provided by a business to fulfill the needs or desires of customers. Unlike physical products, these services are not tangible and are often delivered through human interaction, technology platforms, or a combination of both. Examples of product services include consulting, training, maintenance, support, and subscription-based offerings. These services aim to enhance the value proposition of a product, improve customer satisfaction, and build long-term relationships with clients.

To Create Product Service

  • Navigate to Products > Products
  • Click on Add > Service

OR

You can click on 'Add Product,' and then select 'Service' from the product type dropdown menu to add a service product.

  • This will open the Add Product Screen

  • Product Code: This field is mandatory. By default, the product code will be auto-generated. However, users have the option to enter their own unique product code by unticking the checkbox for auto-generation.
  • Product Name: This is a mandatory field. The user needs to enter the service product name as the service product is identified by its name.
  • Product Category: While not required, users can select a product category from the dropdown menu. (Learn more about adding product categories)
  • Base UOM: This field is mandatory. Users need to set the base unit of measurement for the service product by selecting it from the dropdown menu. (Learn more about adding UOM)
  • Barcode: Entering a barcode for the service product is optional.
  • Sales Price: Entering a sales price for the service product is optional. Users can choose to enter the sale price if desired.
  • Cost Price: This field is optional. Users may enter the cost price for the service product.
  • Taxable: While not required, users can choose from the dropdown menu. Select Yes if the service product is taxable, and No if it is not.
  • Upload Image: Users can upload an image of the product by clicking on the Upload Image. They can also change the product image by clicking on the 'X' icon and then clicking on Upload Image again. Please note that supported formats are allowed for uploading.
  • Click on Save after inputting the data to ensure it's saved.

(Note: When a new service product is created, its status is set to 'Active' by default. Users can change the status by editing the service product.)

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